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Federal Employee Program

Choosing Coverage

  • Medical: With three benefit plans to choose from, you can get the coverage that fits your needs and budget. To learn more about your choices, visit .

  • Dental: We offer supplemental dental coverage you and your family need to keep your teeth healthy. .

  • Vision: Healthy eyes is an important part of your overall health. .

Customer Support

Our experienced staff of representatives are trained to handle your questions about claims, medical benefits, dental benefits, pharmacy programs and other Blue Cross and Blue Shield Service Benefit Plan issues. For Federal Customer Support inquiries, please call us at 1-800-932-7724 or 601-932-4252, Monday through Friday between 8:00 a.m. and 4:30 p.m.

TTY/TDD services are available by dialing 711 or 1-800-582-2233. A Mississippi Relay Operator will get in touch with Blue Cross & Blue Shield of Mississippi (BCBSMS) to help with your needs.

The Federal Employee Program MyBlue Member Portal give you access to tools and resources that are simple, smart, secure and private — all designed to help you save money, live healthier and get organized. .

Locate a Network Provider

As you make decisions about your healthcare, the Blue National Doctor and Hospital Finder is one source for important information about doctors, hospitals and other healthcare providers. Always seek the advice of a physician or other qualified healthcare provider for answers to any questions regarding the selection of a doctor, specialist or healthcare facility. Verify the doctor, hospital or other healthcare provider participates in your network before making an appointment. .

Field Service Representative

The FEP Group Representative conducts the marketing and external service activities necessary to promote the Blue Cross and Blue Shield Service Benefit Plan to federal installations throughout the State of Mississippi. Federal Agency Benefit Officers and federal employees can contact our Field Service Representative at 601-664-4812.

Claims eFiling

Subscriber Claims eFiling Tool is a web based product that Subscribers or Dependents can use to enter claims information and transmit them to BCBSMS electronically. To submit your claim, click on Subscriber Claims eFiling Tool.

If you have questions about the Claims eFiling Tool, review the information below or contact our Customer Support Team at 1-800-932-7724 or 601-932-4252. Click here to access the Claims eFiling Tool.

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How do I submit my claims electronically?
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Once I submit my claim information, how long will it take to process?
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Will I be notified when my claim is received?
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How can I check the status of my claim?
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How will I know when my claim has been processed?
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How will I know if I owe anything to my Provider?

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