Blue Cross Blue Shield of Mississippi

Expanding Access to Care

At Blue Cross & Blue Shield of Mississippi, during these unprecedented times related to the Coronavirus (COVID-19), our top priority is to ensure the health and safety of you, your family and our shared communities.

The Centers for Disease Control (CDC) and Mississippi Department of Health (MSDH) have directed to ensure social distancing, not use the emergency room and call your primary care provider if you're sick. In response, we have taken steps to expand Member access to care.

  • With the need to ensure you are covered for testing for COVID-19 symptoms, we are covering medically necessary diagnostic tests consistent with CDC guidance related to COVID-19 at no cost share (deductible, copay, coinsurance) to you.

    If you have symptoms, you should call your Network Primary Care Provider to determine if you need to be tested. View a list of Network Primary Care Providers.

  • To limit the need to travel to the pharmacy and ensure a sufficient supply of prescription drugs, we have increased access to medically necessary prescription drugs by waiving early medication refill limits based on your health and wellness benefit plan and your individual care needs.

  • Coverage has been expanded for telemedicine through June 30, 2020 to allow you to visit your provider without having to leave your home. The new telemedicine coverage was developed with our Network Providers based on the current best practice approach. Network Provider medically necessary covered telemedicine services will be provided with no member cost sharing (deductible, copay, coinsurance). We have also added telemedicine visits to our Be Tobacco-free benefit.

  • To give members receiving care for COVID-19 even greater peace of mind, member cost sharing is being waived for medically necessary covered services for COVID-19 treatment through May 31, 2020.

    This applies when services are provided by a Network Provider in an office, urgent care facility or emergency room as well as an inpatient hospital stay.

Now more than ever, we must focus on health!

During these difficult times, please know we are here to support you along your health journey. That's why we want to ensure you not only have access to the care you need but the information you need as well.

You play an important role in practicing smart, healthy habits to reduce risk of exposure and the spreading of COVID-19. Visit our COVID-19 Resource Center

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